Support

  • Customer Support
    PHONE / FAX +39.081.8141638

    Monday to Friday 14:00 / 18:00

DO YOU NEED HELP?

+39 081.8141638
From Monday to Friday, from 14.00 to 18.00

info@nikyshoes.it
For more information, please refer to our Customer Service.

Methods of payment

 

Customers may pay for their orders using one of the following payment methods (New payment methods will be added soon)
 
Credit Cards
Credit card payments are carried out using a secure connection; the service is managed by the Sella SpABank, a leader in its field. Please visit www.bancasella.it for more information on the banking group.
 
Credit Card Safety
All transactions are processed by the Sella Bank for NIKYSHOES.IT customers, guaranteeing maximum security for your purchases; your data will not in any circumstances be stored in our computer systems.
The NIKYSHOES.IT customer services are not authorised to request or accept credit card numbers or security information relating to the credit card.
Therefore, be very wary if you receive a call claiming to be made on our behalf requesting such information.
In order to ensure greater protection for e-commerce purchases, NIKYSHOES.IT recommends that its customers subscribe to the services Verified By Visa or MastercardSecurecode, requiring a PIN security code with which to make their purchases in complete safety.
 
For further information please visit:
www.cartasi.it or www.mastercard.com/it
 
Debits to a Credit Card
If existing funds are sufficient to cover the purchase and the bank details supplied are valid, the Bank will immediately send confirmation of the transaction being debited
Customers will be send an e-mail containing an order code and a payment transaction code.  Your credit card will be debited at the time of purchase.
(Orders will be processed from Monday to Friday between the hours of:  10:00 -18:00.  Orders received at the end of the week will be processed on the following Monday morning)
 
Bank Transfers
Choosing to pay by bank transfer, the client will receive an e-mail after placing the order with NIKYSHOES.IT bank details. The goods ordered will be set aside while waiting for the transfer to be made.  The client must send a copy of the payment via FAX to: 081.8141638
Or via e-mail to: info@nikyshoes.it within 48 hours of receipt of the order confirmation.  If within that time NIKYSHOES.IT does not receive a copy of the payment made, it will proceed to cancel the order.  
 We will ship the order when the bank transfer has reached our account and not when the goods are available in our warehouse.


Banca CREDEM
IBAN bank details:  IT 23 D030 3274 7900 1000 0004 900
-Swift / Bic : BACRIT 21487XXX
 
Cash on Delivery
Cash on delivery payments must be made directly to the courier at the time of delivery. Payment will be in cash using bank notes and coins in the exact amount required up to the maximum value of 1,000.00 Euros. Payment by cash at an additional cost of 5.00 € for the customer.
 
ATTENTION!  The customer must pay the exact cash amount as the DHL courier is not able to provide change.
 
 
PayPal Payment
By choosing to pay using PAYPAL, the customer can pay using their PayPal account.  NIKYSHOES.IT reserves the right to send goods only to the verified address shown in the PayPal account.